Our Privacy Policy

We have created this privacy policy to demonstrate clearly our commitment to your privacy and the protection of your personal data.

Now more than ever before, privacy and protection of information on the Internet is a concern for online users. At Furlong and Davies Ltd. we recognize and respect your privacy and want you to understand how the information you provide us with will be used and managed. 

As a responsible service provider, we have put in place policies and procedures to ensure that the data is held securely and managed properly both ethically and legally. These policies reflect the same diligence and care in which we deliver all of our services to our customers every day. 

We have an expanding range of product and services.  As a consequence, the data collected and how we use that data can vary. When necessary we may provide supplementary, exclusive terms within our database.  We may also provide an entirely different privacy policy when we consider that the more simple solution might create confusion.

There are several different for each one, Because of that, we maintain distinct Privacy Policies for each Return Path service and the websites which relate to them. 

You can always find our Privacy Policy linked clearly and conspicuously on our product or service website and/or our other digital areas. The link from those sites and digital areas will direct you to the appropriate Privacy Policy page(s). here.

How we protect your privacy and data

We have strict measures limiting access to your data to defined members of staff only.  They may only do so according the purposes identified elsewhere in this document.

In addition we have tight security protocols to protect against the loss, misuse and alteration of data held in our system. 

Our activities are regulated according to the laws of the United Kingdom.  In particular we observe the legal requirements of the:

  • Data Protection Act 1998
  • Consumer Protection (Distance Selling) Regulations 2000
  • Privacy and Electronic Communications Regulations (EU Directive) 2003

What data do we collect and what do we use it for?

If you give us personal information in order to receive information from us, we collect and store that information. Should you buy any of our services we collect and store that information too.

We may use that data for these purposes, to:

  • fulfil any and all requests for information.
  • communicate with you with information about our products and services.
  • communicate with you with information from selected third parties about products and services we believe will be of interest.
  • process an despatch orders and their payment.
  • to contact you we may do so by any all channels for which you have given us permission to use.
  • improve our marketing by expanding and improving on the products and services we provide.

We do not use cookies at present

We do not use cookies at present but reserve the right to do so as part of our data collection process in future.

A cookie is a small text file that is placed on your computer’s hard drive when you visit web pages. A cookie can aid your online experience by enabling us to respond to you as an individual, allowing us to tailor our facilities to meet your needs, likes and dislikes;  and by gathering and remembering information about your preferences.

Traffic log cookies are used to identify which pages visitors read and for how long. This helps web page data analysis and giving us insights on where our website is successful or may need improvement and how successful subsequent changes have been. We only use this information for statistical analysis purposes and no personal data is contained in these cookies.

Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you. 

You can set your web browser to notify you of cookie placement requests or decline cookies completely. You can also delete the files that contain cookies - these are stored as part of your Internet browser.

Do we make your data available to anyone else?

By requesting information from us, you give us permission to share that data with any third party organisation we need to consult with in order to provide the information you have requested.

We may share sell, or rent individual your personal information with selected third party organisations. Digital data will only be shared, sold or rented where we have your permission in advance to do so. 

We will provide your data where required in law or when ordered to do so by a court of law.

How can I get a copy of my data?

You can receive a copy of all of the data we hold about you by writing to us at the address below. There is a fee for supplying this information currently limited to £10.

You will receive a written copy of all of the data within 28 days of receipt of your request.

How do you stop receiving information from us?

You are free to unsubscribe at any time.  You can stop any and all communications from us by please check the‘unsubscribe’ box on the form you can find here.                      

If you just want to withdraw your permission for us to share, sell or rent your data to a third party.  Please check the ‘opt-out’ box(es) on the form you can find here.     

You can stop our communications via an email we have sent. Just scroll down to the foot of the from and click on the link shown. That will open an a reply email. Please enter ‘unsubscribe’ in the Subject line to cancel all communications from us.  Enter ‘opt-out’ if you just want to stop future emails only.

With text or mobile messages via your mobile phone just text ‘STOP’ to the number we have used for the original message.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@furlonganddavies.co.uk for review.  You can also write to:

Furlong & Davies Ltd
46 St. Hilary's Drive
Deganwy
Conwy
LL31 9SS

Privacy policy record

This policy was revised on 21 July 2014.